Why are your prices so low?
In short, because we have a clear company focus on product quality and low prices,and a very lean management. We do not focus on paying sales representatives, printing catalogues, appearing at trade fairs or paying for adverts or advisors.
We firmly believe that a straightforward online presence with great quality content and products, as well as very competitive pricing, will generate the most in customer value.These cost savings are passed on to you and this is why we are able to offer our customers the best possible prices. Please recommend us and our products to others if you are satisfied with your purchase.
Of course, this is only half of the story. We also buy and sell mats in bulk. We ship up to 5,000 parcels to customers every week. We have a European dimension with major activities in the UK, Germany and Austria. Our warehouses and logistics are focused as well as automated to a large extent, which enables us to sell at a lower price than what you would find in any local retail outlet or store where the process of transaction takes a longer period of time and turnover is much lower.
However, you still receive a great afterbuy service. You can contact us by phone, fax and email and (during business hours) we normally respond on the same day. If you contact us by email a ticket number and a customer service member gets assigned to your matter so you have a distinct point of contact that you can speak with and write to.